Back office admin support

    What We Offer

    Back Office Admin Support

    Managed back-office operations so you can focus on growth — admin, scheduling, data management, and process optimization handled by dedicated professionals.

    Get More Done — Without Doing It All Yourself

    Benefits of Hiring a Virtual Assistant

    Running a business is exciting… but it's also demanding. Between managing emails, scheduling meetings, updating your website, tracking expenses, and keeping up with social media, your time and energy can get pulled in a dozen directions. That's where a Virtual Assistant comes in.

    At RocaKami, we provide highly skilled, reliable virtual assistants who take the busywork off your plate so you can focus on what truly matters—growing your business, serving your clients, and reclaiming your time. Whether you need day-to-day administrative support, social media management, customer service, or specialized business tasks, our VAs work seamlessly behind the scenes to keep things running smoothly.

    You get more than just an extra pair of hands—you get a proactive partner dedicated to efficiency, accuracy, and results. With flexible plans, diverse skill sets, and a commitment to your success, we make scaling your business smarter, not harder.

    Your vision deserves your full attention. We'll handle the rest.

    Screened Assistants

    Every RocaKami VA goes through a rigorous selection process and continuous training to ensure exceptional skills, professionalism, and confidentiality.

    Flexible Support

    Choose the hours, skills, and services you need — scale up or down anytime. We adapt to your business rhythm, not the other way around.

    Dedicated Service

    We go beyond task completion — our VAs become an extension of your team, committed to your goals and success.

    Who Is This For

    Grounded support with visionary impact

    So you can focus on high-value work while we keep your operations running like clockwork.

    Solo founders and small teams drowning in admin work
    Agencies and consultancies ready to systemize
    Course creators and service businesses scaling sustainably

    RocaKami's Back-End Admin Assistant plugs into your business to manage the moving parts you shouldn't. From inboxes and calendars to SOPs and reporting, we quietly power your day so you can lead.

    Free your calendar. Clean up the chaos. Scale with confidence.

    You focus on vision, clients, growth and leadership

    What We Handle (So You Don't Have To)

    We tailor tasks to your stack

    If it's repeatable, we'll streamline it.

    Executive & Ops Admin

    • Inbox triage, responses, and flagging priorities
    • Calendar ownership, meeting prep, minutes and follow-ups
    • Travel planning, reservations, and itineraries
    • Document management (naming, versioning, shared drives)
    • Data entry and research

    Process & Systems

    • SOP creation and maintenance
    • Workflow design and optimization
    • CRM hygiene: tags, pipeline, data cleanup

    Client and Team Support

    • Client onboarding/offboarding
    • Contract and proposal coordination
    • Vendor coordination and renewals tracking
    • Light HR/admin: recruitment, time-off logs, asset access & revokes

    Digital Platforms

    • CRM and project management tool maintenance
    • Social scheduling & asset routing
    • Course platform updates (modules, assets, cohorts)

    Social Media Management

    • Scheduling posts across platforms
    • Coordinating with designers for graphics and assets
    • Monitoring engagement and drafting responses
    • Preparing performance reports for campaigns

    How It Works

    Engagement Options Tailored to Your Business

    Contact us today to learn more about a customized support plan designed just for your business.

    Starter

    Part-Time Assistant

    Ideal for founders getting out of the inbox.

    Hours

    ~10–20 hours/month

    Includes

    Core admin + calendar + light SOPs

    Cadence

    Weekly check-ins

    Custom quotes available. We match capacity to your season.

    Growth

    Ops Partner

    For teams building repeatable systems.

    Hours

    ~30–40 hours/month

    Includes

    Admin + process build + automations

    Cadence

    Weekly ops meeting & dashboard

    Custom quotes available. We match capacity to your season.

    Scale

    Ops + System Lead

    For businesses ready to professionalize operations.

    Hours

    60+ hours/month

    Includes

    Admin + system design + team coordination

    Cadence

    Executive reporting & quarterly planning

    Custom quotes available. We match capacity to your season.

    RocaKami Operations Managers

    Your bridge between strategy and support

    At RocaKami, our Operations Managers play a vital role in ensuring your virtual assistant partnership is seamless, productive, and results-driven.

    VA Side

    Our operations managers lead recruitment, assessment, and selection, ensuring every VA meets our high standards. They oversee training and performance so only the most prepared VAs are ready for client pairing.

    Client Side

    An operations manager is assigned to you during onboarding. They review VA profiles and guide you through the final selection so you're matched with the best fit for your needs.

    Ongoing Support

    Once your VA is onboard, your operations manager stays connected—collecting performance feedback, identifying coaching opportunities, and ensuring your workflows continuously improve.

    With RocaKami, you're never just hiring a VA—you're gaining a dedicated partner who makes sure the right people, processes, and performance come together for your success.

    Ready to Reclaim Your Week?

    Let's align on priorities and get your back-end humming. Contact us today to book a free discovery call and see how we can support your business.